M.Sc. Business Management
Accredited by FIBAA, the international association of business schools, standing for the high quality of our internationally recognized, part-time Master degree.
Future proof skills
During your studies, we strengthen the future skills proclaimed by the World Economic Forum 2023: analytical thinking, creativity, agility and motivation.
Sustainable Development Goals
The curriculum is based on the global sustainability goals of the 2030 Agenda.
IT Delivery Model for the Transformation of the Financial Services Industry
Leading in Organization/IT
Decades ago, Change Management was a widely discussed concept. Today, there is no change within a financial institution that doesn’t involve the Organization or Information Technology sectors, collectively referred to as ORG/IT. This makes ORG/IT a critical component in all areas of a financial institution.
zeb recognized this evolution early on and established a consulting segment for ORG/IT that is second to none. This segment supports all market activities of financial institutions, ensuring efficiency and regulatory robustness. The ORG/IT department at zeb develops integrated and sustainable approaches for ORG/IT, creating room for the rapid and flexible development of new solutions to enable innovation and enhance IT’s operational capabilities.
This knowledge is not found in academic literature. Therefore, a team of zeb’s top Organization IT specialists compiled the company’s wealth of experience, developed innovative teaching materials, combined them with a solid theoretical foundation, and thus created a future-oriented and unparalleled specialization in the Master’s program at the zeb.business school.
What to expect
It’s not just technology that’s changing – new (Non-FDL) players, the establishment of Embedded Finance, the disruption of value creation moving towards BaaS/IaaS, or “Open Banking” in dynamic platform economies are just a few buzzwords characterizing current market changes.
The IT response is a new Delivery Model that not only improves Banking/Insurance but also allows for “more” than traditional Banking/Insurance.
In the Master Business Management for Organization IT program, we’ll show you the competencies needed to successfully drive this milestone in the strategic development of any company.
Your goal is to align the three dimensions: the delivery capability of solutions (Time-to-Market), budget feasibility, and manageability in terms of stability, IT risks, and IT security, tailored specifically to each institution.
Start at any time on your preferred date
Münster, Berlin, Munich, Frankfurt, Hamburg, Vienna and Zurich or Online
Costs & Fees
24 months € 18,900
incl. of all examination fees
18 months € 15,400
(with recognition of 30 CP)
12 months € 11,900
(with recognition of 60 CP)
24 month, part-time, but it can be extended up to four years without additional costs (and with additional costs beyond that).
The 24 month Master comprises 120 CP.
Recognitions of up to 60 CP can shorten the study duration to as little as one year.
Master of Science (M.Sc.)
Flexible course of studies
You can individually combine the elements of your studies according to your schedule.
For example, if a presence session for a module does not fit into your schedule, you can take it in the following semester.
You can participate via online streaming if you cannot attend in-person events. In compliance with GDPR rules, all presence sessions are transmitted and recorded via video meetings.
Interactive – click for more information
The Focus Modules correspond to your specialization, giving you the crucial competencies and knowledge advantage in Organization/IT.
Additionally, we offer the option to choose and exchange Focus Modules from our other Master’s specializations.
ORG/IT strategy – introduction to the objectives and content and value contributions
- RDL as platform economists and technology companies – challenges of today’s ORG/IT work
- Requirements and opportunities of blockbuster digitization, regulation and complexity
- CIO agenda – interaction between organization, IT and corporate strategy
- Scope ORG/IT strategy – content and regulatory requirements
- From ORG/IT strategy to concrete implementation – objectives, core tasks, procedures and reference models as well as practical examples along the pillars:
– “Business and IT architecture” – What do the institutes need in terms of ORG and IT support?
– “ORG/IT management” – How are ORG/IT services optimally provided?
– “ORG/IT governance” – How are performance, budget and risk-bearing capacity ensured?
Digital transformation – opportunities for new technologies and business models
- “New thinking” in FDL – focus on customer journey, value added and customer experience
- Positioning ORG/IT as a driver of innovation and a key force in “research and development”
- Agile orientation of the IT organization towards continuous further development by interdisciplinary teams
- Integration of agile IT into an agile overall organization via Scaled Agile Framework
- Introduction to relevant technology trends, such as big data analytics, machine learning, distributed databases/blockchain, voice interfaces, augmented reality and sensor networks
- Critical examination of technology trends with regard to use cases for the future of financial services
- Value creation in networks and API banking
- Maturity level of European institutions in their digital and agile transformations – “Digital Pulse Check 2018”
Service management – services and processes of ORG/IT work
- IT as a production factory – challenges of today’s ORG/IT work in financial services institutions
- ORG and IT services – alignment, principles and design of the service offering
- ORG/IT process house – covering the value chain along Manage, Plan, Design, Build and Run
- Models for the organizational and operational structure – internal structure and embedding of service management in the organization
- Service management against the background of agile organizations
- Scope, content and core elements of individual control processes, such as architecture or project portfolio management
- “Demand and solution management” – central interfaces between specialist departments and ORG/IT
- Common standards and reference models for ORG/IT (e.g. ITIL)
IT sourcing – determining the optimal ORG/IT value creation
- “Make or buy” – objectives and content requirements for sourcing strategies
- Sourcing trends and experiences in the FDL industry – from IT, cloud (infrastructure and software as a service) to business process outsourcing and platform as a service
- Critical success factors of ORG/IT sourcing
- Base case and business case – cost transparency and cost evaluation in IT sourcing
- RfI and RfP – provider evaluation and decision models
- “Transition & Transformation” – Successful implementation of sourcing measures
- Alignment and design of the retained organization
- Regulatory requirements for ORG/IT sourcing – Service provider management and provider control (e.g. through BAIT)
Manage IT – Governance for tangible ORG/IT work
- Manage IT and IT risk – motivation for tangible governance
- Requirements for ORG/IT management and principles of the ORG/IT management model
- ORG/IT Rulebook – Objectives, scope and content of the management processes along the ORG/IT value chain in practice
- Value of IT – cost management and optimization as well as scenario-based approaches for measuring the value contribution of IT
- Service and provider management – managing interfaces between service recipients and providers
- Management and control instruments – dashboards, KPIs and reporting in practice
- Common standards and reference models for ORG/IT (e.g. COBIT) and external regulatory requirements (e.g. BAIT)
IT Risk – meeting compliance and IT security requirements
- “IT risk management” – requirements in the financial services industry (e.g. MARisk, BAIT)
- Basics of data security and IT security
- Management of operational risks
- COBIT standard for ensuring MaRsik compliance
- IT compliance audit
- Impact of the EU GDPR
- Scope, content and core elements of individual processes;
– Business Continuity Management
– Access and identity management
- Cyber Security” – Digitalization as a challenge for information security
- “Shadow IT” – management of individual data processing (IDP)
IT landscapes in the FDL area – banking platforms and banking applications
- Fundamentals of business and IT architecture in the context of banking
- Effects of blockbuster digitization, regulation and complexity reduction on business and IT architecture
- Impact of the platform economy – technology enablers such as cloud, API banking and CI/CD
- Typical challenges in the design of sustainable business clusters in management, sales and processing
- Concepts for dealing with different development speeds and agility in the target architecture
- Case studies on the interaction between classic architectures and fintech components
- Market overview and typical functional scope of traditional banking applications (core banking systems, trading platforms, control systems, special applications) Banking segments and different requirements
- Market overview of trends in the fintech segment
EAM – functional, technical and agile architecture management
- Enterprise Architecture Management – classification and application
- Requirements for end-to-end architecture management against the backdrop of increasing agility in FDL
- Interlocking project portfolio management and architecture work – effective management of the transformation
- Fundamentals and building blocks of business and IT architecture management (“architecture framework”)
- Architecture assessment: Identification of the current performance of the IT landscape and functional, technical gaps
- Definition of the medium-term ORG/IT development line (development plan)
- Architectural approaches and standards for applications/ infrastructure/ production/ data
- Communication and benefit argumentation of architectural work and its significance for the company
Project management – control of ORG/IT change processes
- Critical success factors in ORG/IT project work
- PM toolbox – project leadership and management with the help of tried-and-tested methods, reference models and formats
- Project planning, management and control, resource management
– Project organization and processes
– Project documentation and reporting
– Project cost, result and financial transparency
– Project objective, dependency and risk management
- “One size fits all?” – Agility vs. waterfall
- Introduction to multi-project management and project portfolio management
- Quality assurance in multi-project management
- From project portfolio management to transformation management
- “The neglected three”: team building as well as communication and change management
Agile working in the financial industry
- Motivation for the use of agile project management procedures
- Delimitation and transformation from classic project management to agile project management
- Introduction to the use of agile methods at team level using the SCRUM approach
- Motivation, illustration and presentation of agile methods in a scaled environment (multi-team) based on zeb project experience
- Investigation of critical success factors in agile working
- Discussion of current opinions on agile working and derivation of recommendations for action
Unternehmen können ein eigenes Modul entwickeln und dessen Inhalte vorgeben. Das Modul kann einem geschlossenen Teilnehmerkreis oder offen für alle Studierenden angeboten werden.
Außerdem entwickeln wir jedes Jahr ausgehend von aktuellen Megatrends der Branche ein brandaktuelles neues Modul – bleib am Puls der Zeit und besuche die Corporate University als Teil deines Masterstudiums.
The Core Modules are compulsory. They form the business management foundation for your specialization.
Overview of economic research directions, methods, concepts and ideas for conducting independent research at university level
Understand microeconomics and macroeconomics / be able to apply models and instruments / analyze and understand monetary and currency policy decisions
Project management styles & consulting-innovative methods and key success factors for managing projects
Strategic Management / Entrepreneurship: Development of individual business cases from vision to strategy to foundation. Methods: Scrum, business model canvas, minimum viable product
Statistics & Data Analytics Basics:
Understanding and applying basics in empirical data analysis & interface to AI / scale levels, regression methods, cluster analyses
Statistics & Data Analytics advanced:
Understand and apply modern advanced methods of AI-based data analysis from planning to interpretation. Basics for the implementation in R and Python / independent coding
Scientific Modeling & Econometrics:
Insights into the scientific modeling of complex interrelationships and normative knowledge acquisition
zeb.bs student consultancy: You set up a (student) consultancy in a team and solve real, complex practical problems
Trends in finance, banking & controlling and the resulting implications for the management of financial service providers, wealth managers, ORG/IT structures and the digital transformation in the financial sector
Balancing studies, work, family, and leisure can be challenging for part-time students.
We have thought deeply about how we can support, motivate, and nurture you during this challenging phase.